Sales Literature

Sales literature is not applicable for this SKU.

Service Specific Terms

• CitizenDeveloper Cloud Consumption Unit (CCU):
  • This SKU adds additional features to SKU A5000 “3rd Party Services”. Therefore, the terms of SKU A5000 are hereby fully incorporated herein. Where there is a conflict, this SKU A5200 takes precedence.
  • This SKU adds additional features to SKU A2000 Hosting. Therefore, the terms of SKU A2000 are hereby fully incorporated herein. Where there is a conflict this SKU A5200 takes precedence.
• What is a Cloud Consumption Unit?
  • A Cloud Consumption Unit (CCU) is a block of Credits that can be used by an Application or User to pay for and consume some quantity of a 3rd Party Service provided by a 3rd Party Service vendor and/or the consumption of some quantity of a designated hosting resource from a designated hosting vendor, all by a single designated Application.
    • Common examples of a 3rd Party Service include but are not limited to bulk email, SMS messaging, Geocoding, Map Display, and many more.
    • Common examples of a hosting resource include but are not limited to CPU usage, memory, bandwidth or storage provided by a cloud infrastructure vendor, and many more.
  • The “Cloud Consumption Unit Allocation Schedule” shows the quantity of any given 3rd Party Service that is provided per CCU. This schedule is as set by CitizenDeveloper in its sole discretion and as may be amended from time to time. See the Sales Literature for the current Cloud Consumption Unit Allocation Schedule.
• How are Cloud Consumption Units consumed?
  • You may use your valid Platform Tools License to access the development tools for a designated Application. Using the development tools for the designated Application or in the Admin Platform at platform.citizendeveloper.com you may create functionality that consumes Cloud Consumption Units.
  • You may use your valid Platform Tools License to access the systems administration and dev ops Admin Platform application at platform.citizendeveloper.com to check your CCU balance at any time, and to add an Order for additional CCUs.
  • Any time or from time to time as Your Application attempts to use a 3rd Party Service that includes a cost, the Application will deduct Your then current CCU balance shown in the Admin Platform.
    • The amount deducted from your CCU balance for a single use of a particular 3rd Party Service is determined by reviewing the then current Cloud Consumption Unit Allocation Schedule.
    • If Your balance is sufficient, the Application will process the interaction, and an appropriate amount for that transaction or to reserve a block of transactions will be deducted from Your CCU balance.
    • If the balance is insufficient, then either the transaction will be rejected, or if allowed, the balance will go negative thus creating an Overage.
  • An Overage may in CitizenDevelopers sole discretion immediately trigger a purchase transaction of an additional CCU to cover that Overage. Your provision of a valid method of payment on Your Account constitutes your approval to charge that payment method for the Overage.
  • CCUs may at any time be consumed fractionally to a number of decimal places as determined by CitizenDeveloper in its sole discretion. In all cases, fractional consumption will be rounded up to the nearest supported decimal place.
  • PURCHASE OF CLOUD CONSUMPTION UNITS IS NON-REFUNDABLE. CONSUMPTION OF A CLOUD CONSUMPTION UNIT OR BLOCK OF CLOUD CONSUMPTION UNITS IS NON-REFUNDABLE.
• Limitations
  • CCUs are able to be consumed for many features, but not all features are always available for consumption. For example, because an Application is installed onto Installations, and because those Installations reside within a Cluster, you may be restricted to the specific Data Processing vendor for that Cluster, and therefore restricted in the features that your CCUs can consume. For example, you may not be able to consume features provided by Data Processor B if the Installation for that Application resides on a Cluster that currently consists of CCUs from Data Processor A.
  • According to the Cloud Consumption Unit Allocation Schedule, some resources may only be available to a single CCU on a fractional basis. In that situation, the designation of more than one CCU may be required to allocate one of those resources.
  • Reserved CCUs
    • In some cases, you may reserve CCUs in advance for your Application.
    • In environments designated as “Shared Hosting” environments, Your consumed CCUs and the CCU Allocation Schedule determine the quantity of resources which will generally be billed to You at a given time. In the event where you reserve an allocation of CCUs in advance, your reservation may not equal the specific allocation at any point in time. CitizenDeveloper will provide specific allocations in its sole discretion and as may be amended from time to time, in order to address the full needs of all applications in a shared environment.
    • If Your Application consumes more CCUs than you have reserved, CitizenDeveloper reserves the right to (1) notify you of the over-consumption (the “Overage”) and ask for immediate remedy including but not limited to Actual Use billing in addition to any In Advance billing that may already be in place; (2) require that you immediately migrate to a Dedicated Hosting environment, and/or (3) immediately cease provision of services. Generally, if You do not bring your consumption in line with your purchased CCUs reserved, CitizenDeveloper may allocate additional CCUs to you temporarily, and will bill you for those CCUs at the then current retail prices. Specifically, all over-consumption must be addressed by You within 30 days of notice otherwise this is considered a material breach of this Agreement and CitizenDeveloper reserves the right to immediately discontinue provision of services without further liability to CitizenDeveloper.
  • All environments designated as “Dedicated Hosting” environments will require a minimum number of CCUs to be allocated, which allocation must meet the basic configurational requirements. For example, such requirements may include a minimum number of database and server allocations.
  • For billing purposes and upon request by CitizenDeveloper, All environments designated as “Private Cloud” hosting in which Licensed Applications are installed will require a fair and accurate accounting by You to CitizenDeveloper of the processor count over time of the hardware You have assigned to the Licensed Applications, and you hereby permit CitizenDeveloper to retrieve that data via its Platform Tools in an automated fashion, where feasible. Each partially allocated processor or shared processor will be counted as a single processor for purposes of billing.
• Limitation of Liability
  • I understand that neither party’s aggregate liability with respect to any single incident arising out of or relating to this SKU will exceed the amount paid by me for the then current Fee Accrual Period’s (or the then current month, whichever is smaller, calculated as a one month proportion of the total amount paid for the Fee Accrual Period) CCU payments, and that in no event will costs incurred by CitizenDeveloper to provide CCUs be refundable.

Technical Documents